A CodeCraft product

Back2Work.AI

AI customer service, informed by your business

Organise product information and service policies, configure AI responses and let your support team take over when needed. We plan implementation around your knowledge, systems and requirements.

Discuss implementation
Back2Work.AI chat interface settings

Product capabilities

From company knowledge to customer conversations

Company knowledge

Organise product documentation, common questions and service policies into a knowledge base that your team can keep up to date.

Chat configuration and human handoff

Configure the chat interface and responses for your service, set up human handoff and review conversation history.

Implementation and integration

We assess integrations, data access and deployment for your use case. Shared cloud and on-premises options can be discussed, with a quote based on the agreed scope.

Let’s plan your next project

Tell us about the product you want to build or the system you need to improve.