Digital transformation · Ongoing partnership
Connect stores, warehouses and finance to simplify daily work
The client had used its POS for years, and stores were familiar with it. The work around it still involved manual data handling, from purchasing and stock enquiries to replenishment, dispatch and reconciliation. We learned how each team worked, then added integrations and tools in stages while keeping the POS.
Products and quantities on a supplier document have to match the POS records. Staff upload the document, review the recognised details and check them before import. Unmatched items and inconsistent data remain visible for a person to resolve.
Stores can check stock, request replenishment and handle transfers between stores. A replenishment request still needs approval, picking and dispatch. The system records requested, approved and picked quantities separately. Warehouse staff can find storage locations and record actual quantities on a phone, leaving shortages and differences visible for follow-up.
The engagement also covers order integration, reconciliation and accounting entry conversion. Prepared entries can be converted to the accounting system's format, while formatting and balance issues are shown for staff to correct.
Store and warehouse work changes over time. We continue to refine the tools with the client as people use them.